Crafts Zone logo featuring colorful crafting tools forming a circular design with the company name in elegant font.
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Contact us.

Don't hesitate to contact us.

Your feedback is the heartbeat of our growth at The Crafts Zone! We deeply value your thoughts and are committed to continuously enhancing your experience. Share your insights with us, and together, let’s craft excellence.

A hands-on crafting session at Crafts Zone, with participants enjoying creative DIY activities in Boston.

Our Address

 

Location 1: 

229 Harvard Street, Brookline, MA 02446

Location 2:

Natick Mall

( Second Floor/ Near Lego)

1245 Worcester St, Natick, MA 01760

Email

[email protected]

Contact

 

Brookline Studio:

608-520-0426

Natick Studio

774-492-5482

 

Special Issues

608-520-0426

Hours of operation

 

Brookline Studio:

Monday – Friday 1 PM – 9 PM

Saturday 10 AM – 10 PM

Sunday 12 PM – 10 PM

 

Natick Studio:

Monday-Thursday 11 AM-7 PM

Friday- Saturday 10 AM–9 PM

Sunday 11 AM-6 PM

FAQs.

  • I have a group of 10. Should I do a private event or simply book for activity group?

    If you don't require a private room and are comfortable with an unfamiliar client sitting near your team, you can opt for a standard activity group booking.

  • Are there any minimums for private groups?

    Yes, we have a minimum of 6 attendees per private events.

  • Is there an age limit to workshops?

    All our workshops are designed to be accessible to a broad audience of ages 12 and up.

  • Is parking at the Brookline store convenient?

    We have street parking available for your convenience, and there is also a garage behind the CVS Pharmacy, offering additional parking options.

  • What's your cancellation or rescheduling policy for reservations?

    Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment time.

  • Q: When can I collect my crafts after leaving them in the studio for drying?

    You can pick up crafts left in our studio for drying after 3 days. We won’t notify you when they're ready.

  • How long will my crafts be stored at the studio if I'm unable to collect them immediately?

    We can only hold them for a maximum of one month due to limited storage space.

  • Are refunds available if my craft breaks or if I change my mind?

    No refunds post-craft start; for damages, repair help available. Handle with care.

  • Do I need to bring materials during the craft session?

    No, there’s no need to bring anything; we provide all materials. However, you’re welcome to bring your own. Please note, we can’t refund unused personal materials.

  • Do you offer any special promotions or discounts?

    Absolutely! We have loyalty card available, and we offer a variety of promotions year-round. Follow us on Instagram or visit our website often to catch the latest offers.

  • If I'm new to your store, which project do you recommend for a first-timer?

    For those new to our creative haven, we suggest delving into Tufting rugs, Decoden cream crafting, Wood crafting, Fluid art, Texture painting, or Candle Making. Each offers a unique journey into creativity, perfect for sparking your artistic flame!

  • Theft Policy and Consequences

    If any form of theft is caught, regardless of the item's value, a fine of $500 will be imposed. Depending on the severity of the situation, consideration will be given to calling 911 and posting the incident on social media.

Crafts Zone logo in black, showcasing creative DIY activities and fun workshops in Boston.

Crafts Zone

Brookline

Natick

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