Store Policy

Privacy & Safety

Protecting your private information is our priority. This Statement of Privacy applies to www.crafts.zone, and Crafts Zone LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Crafts Zone LLC include www.crafts.zone and Crafts Zone. The Crafts Zone website is a information and schedule service site. By using the Crafts Zone website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Sharing Information with Third Parties

Crafts Zone does not sell, rent or lease its customer lists to third parties.

 

Crafts Zone may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Crafts Zone may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Crafts Zone, and they are required to maintain the confidentiality of your information.

 

Crafts Zone may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Crafts Zone or the site; (b) protect and defend the rights or property of Crafts Zone; and/or (c) act under exigent circumstances to protect the personal safety of users of Crafts Zone, or the public.

 

Opt-Out of Disclosure of Personal Information to Third Parties

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:

•     The categories of personal information that we disclosed about you for a business purpose.

 

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. 

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Crafts Zone. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Crafts Zone website.

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Security of your Personal Information

Crafts Zone secures your personal information from unauthorized access, use, or disclosure. Crafts Zone uses the following methods for this purpose:

 

 -          SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

•     Delete your personal information from our records; and

•     Direct any service providers to delete your personal information from their records.

 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

•     Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

•     Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

•     Debug to identify and repair errors that impair existing intended functionality;

•     Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

•     Comply with the California Electronic Communications Privacy Act;

•     Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

•     Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

•     Comply with an existing legal obligation; or

•     Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 

Children Under Thirteen

Crafts Zone does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Crafts Zone by contacting us here:

- Email: info@crafts.zone

 

E-mail Communications

From time to time, Crafts Zone may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Crafts Zone or click on a link therein.

 

If you would like to stop receiving marketing or promotional communications via email from Crafts Zone, you may opt out of such communications by clicking on the UNSUBSCRIBE button..

 

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

 

Changes to this Statement

Crafts Zone reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

Crafts Zone welcomes your questions or comments regarding this Statement of Privacy. If you believe that Crafts Zone has not adhered to this Statement, please contact Crafts Zone at:

 

Crafts Zone LLC

229 Harvard St

Brookline, Massachusetts 02446

 

Email Address:

info@crafts.zone

 

Effective as of May 04, 2022

Return & Cancel Policy

Due to the Art Studio's nature, Crafts Zone does not accept any return for your crafts products. However, you can always change the products before you start crafting.

In order to minimize the effects of the schedule conflicts, we only accept the appointment only for crafting services. You can always change or cancel your appointment for free before 24 hours of your scheduled date and time. We do not refund the service fee if you want to cancel the appointment within 24 hours of your scheduled date and time. But you can reschedule it if you need to change without any additional charge. If you are not showing up on your schedule, we cannot accept the refund of your appointment cost.